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Services and complaints
If your product turned out to be faulty and you would like to make a complaint, please contact our customer service by email: [email protected]
Carefully pack a faulty product with a warranty card, receipt (or a copy of the receipt) and complaint form.
You can find a complaint form here - print it out and fill it in.
The package should be sent to the following address:
57 Concepts Sp. z o.o. Sp.k.
Al. Witosa 31/108
Warsaw 00-710
Poland
Note! Please make sure your product is safely packed!
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Why is it worth having an account?
The administrator of your personal data is the owner of the Watchard store, i.e. 57 Concepts Sp. z o.o. Sp. k. with the registered office at al. Witosa 31, lok. 115, 00-710 Warsaw, Poland. Providing personal data by the Customer is voluntary but necessary to complete the purchase. You have the right to view your personal data we have processed, as well as the right to request changes or removal of your personal data. Personal data will be processed for a period of 10 years.
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