Services and complaints

Services and complaints

If your product turned out to be faulty and you would like to make a complaint, please contact our customer service by email: [email protected]

Carefully pack a faulty product with a warranty card, receipt (or a copy of the receipt) and complaint form.

You can find a complaint form here - print it out and fill it in.

The package should be sent to the following address:

57 Concepts Sp. z o.o. Sp.k.

Al. Witosa 31/108

Warsaw 00-710


Note! Please make sure your product is safely packed!