In order to return or exchange your product, you need to follow the steps below:
1. Print out the form
a. If you want to get a refund for a purchased product, please fill out this return form and print it out.
Download return form (pdf) and print it.
b. If you want to exchange your product, please fill out this exchange form and print it out.
Download exchange form (pdf) and print it.
2. Choose your courier service
a. Choose any courier service for pickup.
b. Fill out the form and book the most suitable pickup time.
c. Make sure your item is well-secured in the package.
d. Print out the label which was generated on your courier service website and place it on your parcel.
e. Wait for collection by a courier.
3. Get a refund or exchange your product
The money will be refunded to the original payment method. If you want to change the payment method, please contact us. We want to make this process as convenient as possible.
In case of any problems or doubts, feel free to contact us.
22 642 89 42
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